We use priority shipping with Local Logistics, EMS,USPS , UPS , FedEx & TNT, Signed For 1st Class Delivery. Fully track-able. No signature required upon collection. ( If you want to sign before collection let us know in your order note )
Tracking your order
You can simply track your order after payment is confirm using the tracking code we’ll send to you, You will also receive an email, once your package is shipped, detailing the tracking info. If you need any assistance feel free to contact us. If you don’t receive an email following the order process, please check your Junk Mail folder
Our packages are securely packaged as we do double vacuum sealed packaging that even the smallest of smells don’t go out and then Pack them in to PlayStation or Xbox game boxes or cantons, we also us toys for small for small packages and we can guarantee that our package can make it through any custom check.
Guaranteed Delivery (tracked orders only)
If by any chance, your order hasn’t arrived within 5 business days, you’ll qualify for a free reship (tracked orders only). However, if the product has been confiscated by customs, We will offer a reship as we thrive to send all orders 100% discreet. We only give full refund or reship package if its our fault or package get lost in transit as we trust our delivery and its 100% guaranteed.
All our orders will get dispatched within 2-3 hours at most after payment is received, Once the parcel is dispatched we provide you the tracking number to trace parcel movement, All parcels are discreet and secure.(PlayStation Boxes & Xbox boxes or Envelopes)
We will resend any lost parcel.
Yes!! Please contact us if your item has not been delivered within 5 working days within the USA, or 7 working days for the rest of the world and we will look into it. Please include your order ID and tracking number in your message to us.
Returns & Replacements
In the unlikely event that you receive the wrong product or shipment does not meet your expectation, Simply notify us within 24 hours of receiving the products so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect product. If after 7 business days you don’t receive your product we’ll either reship your parcel or you collect your full refunds. Please always contact our live chat assistance if you have any worries.
We do offer interstate and world wide shipping which is very SAFE-RELIABLE-DISCREET and We give guarantee that your order will make it through customs of your country.
NB ~ Make sure there are no errors with your email address, shipping address and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.
100% Risk free and Safe delivery to both Home Address and P.O Box Addresses.
THANK YOU FOR YOUR PATIENCETHROUGHOUT THE COVID-19 OUTBREAK, WE ARE SHIPPING ORDERS AS QUICKLY AS POSSIBLE